Contact information

Customers may use the following information to contact FineLayerSupplies regarding orders, wall décor, shipping, returns, refunds, privacy, and other legitimate website matters.

5.1 Business Information

Website:
https://www.finelayersupplies.online/

Business Name:
RG PAINTING & REMODELING, LLC

Business Address:
205 W BOUGAINVILLEA AVE
TAMPA, FL 33612
USA

Return Address:
205 W BOUGAINVILLEA AVE
TAMPA, FL 33612
USA

Contact Person:
MATTHEW JAMES SHIELDS

Customer Service Email:
[email protected]

5.2 Product Category

FineLayerSupplies primarily offers:

  • wall décor;
  • decorative wall pieces;
  • related home-decorating products; and
  • other decorative products that may be introduced through the website.

5.3 Customer Service Topics

Customers may contact us regarding:

  • product questions;
  • order status;
  • product dimensions;
  • shipping;
  • tracking;
  • delivery problems;
  • damaged merchandise;
  • defective merchandise;
  • incorrect products;
  • missing items;
  • returns;
  • refunds;
  • exchanges;
  • privacy matters;
  • website problems; and
  • other legitimate customer-service concerns.

5.4 Recommended Email Subjects

Order Inquiry:
Order Inquiry – [Order Number]

Return Request:
Return Request – [Order Number]

Refund Question:
Refund Inquiry – [Order Number]

Shipping:
Shipping Inquiry – [Order Number]

Damaged Product:
Damaged Item – [Order Number]

Privacy:
Privacy Request

Legal:
Legal Inquiry

5.5 Information to Include

For an order-related inquiry, customers should provide, where applicable:

  • full name;
  • order number;
  • email used for purchase;
  • product name;
  • date of purchase;
  • date of delivery;
  • description of the problem; and
  • photographs where useful.

Customers should avoid sending unnecessary sensitive information by ordinary email.

5.6 Return Address

Returns, when authorized, may be directed to:

RG PAINTING & REMODELING, LLC
205 W BOUGAINVILLEA AVE
TAMPA, FL 33612
USA

Customers should review the Return and Refund Policy and follow any return instructions before shipping merchandise.

5.7 Privacy Contact

Privacy inquiries may be sent to:

[email protected]

Subject:

Privacy Request

Where required, we may request reasonable information necessary to verify a privacy request.

5.8 Legal Correspondence

Formal legal correspondence may be directed to:

RG PAINTING & REMODELING, LLC
205 W BOUGAINVILLEA AVE
TAMPA, FL 33612
USA

Attention: MATTHEW JAMES SHIELDS

Email: [email protected]